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ACCOUNT DELETION REQUEST – AUDIOMAZES

AudioMazes – Account & Data Deletion Instructions

If you would like to delete your AudioMazes account and associated data, please follow the instructions below. This process applies to all AudioMazes users, including anonymous sign-in, email/password accounts, and Google Sign-In.

How to Request Account Deletion

To request deletion of your account and all stored data, please contact our support team:

 Email: techsupport@audiomazes.com
Subject line: Account Deletion Request

Please include:

  • The email address associated with your AudioMazes account

  • Or your Firebase User ID (if available)

  • A statement confirming that you want your account deleted

Our support team will verify the request and complete deletion within 7 days.

What Data Will Be Deleted

When your account is deleted, the following data will be removed from our systems:

  • AudioMazes account (Firebase Authentication)

  • Email address (if provided)

  • Display name or profile data (if provided)

  • Listening progress and library entries

  • Achievements and in-app history

  • Any stored preferences

  • Any other personal information associated with your UID

What Data May Be Retained

Some non-personal, aggregated, or anonymous data may be retained for:

  • Security

  • Fraud prevention

  • Legal compliance

  • Internal performance metrics

This data cannot be used to identify any user.

How Long Deletion Takes

Account deletion is normally completed within 7 business days after we receive your request.
Once deleted, your account and data cannot be restored.

Contact

If you have questions, contact:
techsupport@audiomazes.com

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